7472 Nashville Street
Ringgold, GA 30736
This email will serve as an update on the status and repair of your systems sent in.
Currently I have listed the following machines sent in for repair by you:
HP TX1127EA with the serialization of CNF7191YFZ
Now, with the HP TX1127EA with the serialization of CNF7191YFZ has been evaluated and is ready for further authorization. The system is labeled HP Spare 441097-001. The system required a reflow on the Nvidia GeForce GO6150 (NF-G6150-N-A2) and Nvidia NF-430-N-A3 chipsets.
This service did not fix your current system due to the copper shim being in place. The shim damaged the chipset which will need replaced.
A power adapter was found within the box.
Your system displayed a typical penny fix copper shimming repair. In your specific case this was performed with a one euro cent piece. The previous repair was performed with a copper shim. This copper shim was disposed of by us. Please read our link here for a better explanation of why copper shims are not used by our repair facility: http://applelogicboardrepairservice.com/update-this-is-why-you-do-not-use-copper-shims/
You also need to update the video drivers from Nvidia.com and the BIOS from HP if one is to be applied once the system is repaired.. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.
If you need more help in explaining these areas to your end user, please visit http://applelogicboardrepairservice.com/helpful-hints/
Pictures of the repair can be viewed at http://applelogicboardrepairservice.com/img