Margaret,

This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the following machines sent in for repair by you:

HP DV6400A with the serialization of CNF7081GFN

As agreed your system is billed at $125.00.

Now, with the HP DV6400A with the serialization of CNF7081GFN has been repaired and is ready for return. The system is labeled HP Spare 443774-001. The system required a reflow on the Nvidia NF-430-N-A3, NF-SPP-100-N-A2, and the GF-GO7200-B-N-A3 chipsets.

You also need to update the video drivers from Nvidia.com and the BIOS from HP if one is to be applied. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.

If you need more help in explaining these areas to your end user, please visit http://applelogicboardrepairservice.com/tips.html

Pictures of the repair can be viewed at http://applelogicboardrepairservice.com/img