This email will serve as an update on the status and repair of your systems sent in.
Currently I have listed the following machines sent in for repair by you:
Dell Optiplex GX240 with the serialization of Unknown
As agreed your system is billed at $50.00 per system.
Now, with the Dell Optiplex GX240 with the serialization of Unknown has been repaired and is ready for return.
The system required an Operating System reinstall of Windows XP Professional Edition. The operating system was validated.
As a user, you requested a system optimization which included a reinstall of Microsoft Essentials. Antivirus was updated and patched. Your system was also updated with AutoPatcher XP SP3 which was updated on September 2010.
If you need more help in explaining these areas to your end user, please visit http://applelogicboardrepairservice.com/tips.html