7472 Nashville Street
Ringgold, GA 30736
This email will serve as an update on the status and repair of your systems sent in.
Currently I have listed the following machines sent in for repair by you:
HP DV7-1264NR with the serialization of Unknown
Now, with the HP DV7-1264NR with the serialization of Unknown has been evaluated, repaired, and is ready for return. The system is labeled HP Spare 506124-001. The system required a reflow on the ATI Northbridge 0904 and Southbridge 0904 chipsets.
No power adapter was found within the box. The motherboard alone was received.
No hard drive was found within your system or box. In this case, you will need to follow the directions below to finalize a successful repair.
You also need to update the video drivers from Nvidia.com and the BIOS from HP if one is to be applied once the system is repaired.. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.
If you need more help in explaining these areas to your end user, please visit http://applelogicboardrepairservice.com/category/helpful-hints/
Pictures of the repair can be viewed at http://applelogicboardrepairservice.com/img
Your system was shipped without a prepaid Fedex label or account for return shipping. The system will be shipped back using Fedex COD.
Below is a video detailing the reflow step by step: